FAQ's
ARE THERE AVAILABLE LIFE JACKETS ON BOARD?
Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit. CAN MORE THAN 6 PEOPLE CRUISE AT THE SAME TIME? The US Coast Guard regulations for our tiki boats is 6 people plus crew. ARE CHILDREN ALLOWED? Children under the age of 13 are not allowed. USCG only allows 6 passengers per boat. This rule is not negotiable, sorry! HOW FAST DOES THE TIKI BOAT GO? The tiki boat has a cruising speed at around 4 to 6 mph. WHO IS MY CAPTAIN? All our Captains have been vetted and trained thru the U.S Coast Guard requirements. All captains have been chosen based on their experience with boating and knowledge of the area. Check out "Our Crew" page for Bios about our crew. WHAT ARE YOUR CANCELLATION AND INCLEMENT WEATHER POLICIES? Bookings are non-refundable. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time (this excludes behavioral, along with alcohol related cancellations - these circumstances will never be rescheduled or refunded). For weather related issues, we may "wait out" a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. "NO SHOWS" will NEVER be refunded or rescheduled! DO YOUR BOATS OPERATE IN THE RAIN? We do operate in the rain as the tiki boats are covered. However, the captain can decide at anytime to cancel due to conditions. SHOULD I TIP MY CAPTAIN? Our Captains do work for tips, so gratuity is greatly appreciated. We suggest a 20% gratuity (on the regular price if using discount) for our captains... they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing tiki experience for our guests! HOW LONG IS THE TOUR? 90 Minutes depending on the tour chosen. We also offer Half Day and Full Day bookings. Please contact us for these requests. WHAT CAN THE TIKI BOAT BE USED FOR? Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, birthday party’s, weddings... you name it and we will try to make it work. Give us a call for special requests. CAN I PLAY MY OWN MUSIC ON BOARD? Yes, we have a great bluetooth-enabled sound system that can sync to your phone and your choice of music. DO YOU PROVIDE FOOD AND DRINKS? We do not provide any food or drinks, however you may bring any snacks, food, or beverages of your choice on board and Ice Chests are welcome. WHAT ABOUT RESTROOMS? Our Tiki does not have a restroom. You are welcome to use the restrooms at our terminal building next to the dock. You are also welcome to use the restrooms at the Nautical Resort Turtle Bar, just ask your Captain to pull up on the beach. While you’re there you can grab drinks and food from the bar or drinks, snacks, ice, etc. from the store. |